Let’s face it: each industry seems to have its fair share of fly-by-night entities. The HVAC business is no different. So how do you know what qualifications a company has when you call for service on your air conditioner? Without having the right questions to ask beforehand, you don’t. The potential for frustration grows exponentially when you end up with a contractor who is not qualified to do the job. 
When searching for a qualified, Twin Cities HVAC contractor, the first thing you should look for is whether or not they staff a team of North American Technician Excellence (NATE)-certified technicians. When you call, simply ask the contractor if their roster is NATE-certified. When you deal with an HVAC contractor that employs NATE-certified professionals, you can be assured that the level of expertise and service you receive will be the best the industry has to offer.
NATE was started 17 years ago to provide training and certification for HVAC and refrigeration specialists around the country.
So what makes a NATE-certified professional? They are highly skilled and trained professionals who have passed some of the most rigorous, knowledge-based core and specialty exams in the HVAC and refrigeration industries today. However, these experts do not just rest on their laurels. Every NATE-certified technician must undergo continuing education in his or her specialty areas to re-certify every two years. The technician must provide proof of this continuing education to NATE in order to maintain the certification.
When you see a NATE-certified technician at your home, you might notice him or her proudly sporting the NATE patch on his or her uniform. This is your assurance that the technician is highly qualified to do the job.
When looking for a qualified HVAC professional in the Twin Cities area, contact Marsh Heating & Air Conditioning and ask for a NATE-certified technician. Our professional and friendly staff has been serving the Twin Cities area since 1974.
Our goal is to help educate our customers in Minneapolis-St. Paul, Minnesota about energy and home comfort issues (specific to HVAC systems). For more information about NATE-certified technicians and other HVAC topics, download our free Home Comfort Resource guide.
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